“How do you deal with client setbacks?”
If there’s one thing I have learned as an interior designer and creative freelancer, client setbacks are inevitable.
Although it’s virtually impossible to be prepared for every eventuality, making provisions beforehand can save you time and help to ease you out of “panic station” mode.
What does your Client Crisis Action Plan look like in your line of operation?
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Take the lead! Snag the remedies that work, putting you in good stead for a win-win outcome.
Free Download!Our latest guide focuses on providing assistance to the creative community. We have compiled a comprehensive guide for professionals in client-relation industries, which can be incredibly helpful in managing projects with many moving parts.
Recently, we received some devastating news from a client, which could have thrown us off track. But instead of panicking, we chose to revisit our client crisis action plan and sharpen our tools to tackle the challenges presented.
“Difficulty is what wakes up the genius.” – Nasim Nicholas Taleb
Our CLIENT CRISIS TOOL KIT is a collection of powerful tools that can help you enhance your skillset to overcome unforeseen customer difficulties. It is guaranteed to improve your business-to-customer connections and nurture positive outcomes. We found the exercise incredibly beneficial and would like to share it with you, free of charge.
It’s not often that premium brands share the trials and tribulations that arise during a project. However, the ability to remain calm and methodical in stormy waters is crucial. It is where the magic lies, and it is the perfect opportunity to let your creative genius shine through.
Your clients should never see the many fires you expertly extinguish. It is our job to maintain the illusion and deliver a service of excellence. As we peel back the curtain behind the scenes of our studio, we want to provide you with a collection of powerful tools and assistance to help you put out those flames with skilled precision.
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